Privacy Policy

We may collect account information such as name, work email, organization, role, authentication details, access permissions, and support communications.

We may collect usage data, technical logs, browser and device information, IP address, session events, feature interactions, uploaded project materials, analysis inputs, generated reports, and service diagnostics.

BetonX uses information to deliver and secure the services, administer accounts, provide support, generate requested analyses, improve platform quality, monitor reliability, and comply with legal obligations.

We may use de-identified or aggregated data to improve models, evaluate product performance, and understand market needs. We do not use confidential customer project data in a way that identifies your organization without permission.

BetonX may store information in Canadian and United States cloud infrastructure using standard administrative, technical, and physical safeguards appropriate to the sensitivity of the information.

Safeguards include encryption in transit, access controls, logging, least-privilege administration, and operational practices designed to reduce unauthorized access, loss, misuse, or disclosure.

We retain personal information and customer data only as long as reasonably necessary for the purposes described in this policy, the applicable agreement, legal requirements, dispute resolution, security monitoring, and business continuity.

Upon request or termination, BetonX will handle deletion or return of customer data according to the applicable agreement and reasonable technical limitations.

BetonX may use vetted service providers for cloud hosting, analytics, authentication, communications, support, error monitoring, and model infrastructure.

Processors are authorized to handle information only as needed to provide contracted services and are expected to protect information using appropriate safeguards.

BetonX uses essential and functional cookies to operate websites, remember preferences, support security, and improve the user experience. We do not use advertising cookies on this landing site.

You can manage cookies through browser settings. Some features may not function correctly if essential cookies are disabled.

Subject to applicable law, including PIPEDA and relevant provincial privacy laws, individuals may request access to, correction of, or deletion of personal information held by BetonX.

Institutional users should route project-data requests through their authorized organization administrator where applicable. BetonX may need to verify identity and authority before acting on a request.

Information may be processed in Canada, the United States, or other locations where service providers operate. When information is processed outside your jurisdiction, it may be subject to the laws of that location.

BetonX uses contractual, technical, and organizational measures intended to protect information during such processing.

Privacy questions, access requests, and correction requests may be sent to the company contact email listed on this site.